Training Program

Overview

• Duration: 6 Months Internship + 6 month Trainee

• Stipend: ₹25,000 per month

• Benefits: Free fooding + travel exposure across rail, air, and cruise sectors

• Training Style: Classroom + Practical + Live Deployment

• Health Compliance: Medical test (Blood test) after each stage

Program Structure Table

Additional Programme Elements

1. Monthly Health Compliance

• Mandatory blood test at end of each month

• Fitness clearance by in house medical professional required before next deployment

• Tracks fatigue, immunity, and adaptability

2. Skill Development Areas

• Customer psychology & behavioral response

• Crisis and conflict handling

• Grooming & personality development

• Multicultural communication

• Safety & emergency response

3. Performance Evaluation

• Weekly supervisor feedback

• Passenger/client satisfaction scoring

• Grooming and discipline audit

• Final certification based on cumulative performance

4. Certification

Upon successful completion:

• Certified Multi-Sector Customer Experience Professional

• Eligible for placement in:

  • Airlines

  • Railways (premium segments)

  • Cruise lines

  • Luxury hospitality sector

Key Strength of This Programme

This design is unusually strong because it creates cross-industry adaptability—a candidate trained in rail, air, and sea hospitality becomes far more valuable than a single-domain professional.